Shipping Policy

We strive to deliver your wellness products as quickly and efficiently as possible. Please review our detailed shipping timelines and terms below.

A. Shipping Rates & Delivery Estimates

Order Value Shipping Method Delivery Timeline Shipping Fee
₹999.00 and above Standard Shipping 4–9 Business Days FREE
Below ₹999.00 Standard Shipping 4–9 Business Days ₹75.00

B. Order Processing & Timelines

To ensure the fastest delivery, we operate on a strict daily schedule:

  • Order Cut-off Time: 2:00 PM (IST).

    • Orders placed before 2:00 PM will begin processing the same business day.

    • Orders placed after 2:00 PM, or on Sundays/Public Holidays, will be processed on the next business day.

  • Handling/Processing Time: 24–48 Hours. This includes quality checks, packaging, and handing over to our courier partners.

  • Transit Time: 3–7 Business Days. This is the time it takes for the package to travel from our warehouse to your doorstep.

Total Estimated Delivery Time: Processing Time (1–2 days) + Transit Time (3–7 days) = 4–9 Business Days total.

C. Tracking & Notifications

Once your order has been dispatched, we will send you a confirmation via Email and SMS containing:

  1. The name of the courier partner.

  2. Your unique Tracking ID.

  3. A direct link to track your package in real-time.

D. Delivery Restrictions & Address Changes

  • Service Areas: We currently deliver to most pin codes across India. If our courier partners do not service your specific location, we will contact you to cancel the order and provide a full refund.

  • Address Accuracy: Please ensure your shipping address, landmark, and phone number are 100% accurate.

  • Modifications: Address changes are only possible before the order status moves to "Dispatched." Once the order has left our facility, we cannot redirect it.

E. Undelivered Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the package, a restocking fee or additional shipping charges may apply for a re-delivery attempt.